Last Updated: Dec 1, 2025

Mineral City AI (“Mineral City,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or services, you agree to this Privacy Policy.

1. Information We Collect

A. Information You Provide

• Name, email address, phone number

   

• Company information

   

• Account credentials (if applicable)

   

• Messages or inquiries

   

• Billing details for paid services

   

B. Automatically Collected Information

• IP address, browser type, device information

   

• Pages visited and usage patterns

   

• Cookies and tracking technologies

   

C. Platform & Operational Data

For clients using XR Vision™ or related tools, we may collect:

• Radiographic images and scan data

   

• Operational metadata

   

• Workflow logs, timestamps, and system outputs

   

Used solely for service delivery, accuracy improvement, and quality support.

2. How We Use Information

• Provide and maintain services

   

• Respond to inquiries and support requests

   

• Improve model performance and product functionality

   

• Analyze usage trends

   

• Communicate service updates

   

• Prevent fraud or unauthorized access

   

• Process transactions

   

3. How We Share Information

We do not sell personal information.

We may share information with:

• Service providers bound by confidentiality

   

• Enterprise clients for workflow support

   

• Legal authorities if required

   

• Successors in the event of business transfer

   

4. Data Security

We use administrative, technical, and physical safeguards including encryption, access controls, and monitoring. No system is completely secure, but we maintain commercially reasonable protections.

5. Data Retention

We retain data as long as necessary to provide services, comply with legal requirements, or improve the platform. Operational data may be anonymized for model training unless restricted by contract.

6. Your Choices

You may:

• Opt out of marketing emails

   

• Request access or deletion of personal information

   

• Manage cookies via browser settings

   

Some limitations may apply.

7. Children’s Privacy

We do not knowingly collect information from individuals under 16.

8. Changes

We may update this Privacy Policy periodically. Changes take effect when posted.

9. Contact

 info@mineralcityai.com